If you can't see yourself on the screen, please check these things:

  • Close any other apps that might be using the webcam (Skype, Facetime, etc.).
  • Close any duplicate interview links that might be open.
  • Try refreshing the page or closing the window and then reopening the interview link.
  • If prompted, allow access to your Camera and Microphone.
  • Consider opening the link in an Incognito window.
  • Try switching your browser (e.g., from Google Chrome to Firefox or vice versa).
  • If the issue persists, reach out to our support team for assistance via live chat.