Check if you have a stable internet connection. Try to load other web pages or videos to ensure your internet is working properly.

If the issue persists, reach out to our support team.

I’ve just recorded a response, but I’m unable to hear my audio during playback.

If you’ve recorded a response but are unable to hear your audio when trying to playback, go through these steps:

• Check your microphone and see if it’s unmuted.
• You should also verify that your computer’s volume is active.
• Running a quick microphone test can also help. Use this link https://mictests.com to confirm its functionality.
• You can try using any other headphones.
• In case the issue persists, switch to a different computer or make use of the Jobma mobile application.